Sunday, April 14, 2013

Multiple management objects were found for Identity. When enabling Lync users.

Multiple management objects were found for Identity. When enabling Lync users.
Issue: Multiple management objects were found for identity "...”


Problem Statement:
While enabling Lync account through Lync Management Shell, receiving above error.
Error itself says multiple management objects found means either Alias or first name / Last name same with multiple objects.
In my case there are two objects has same alias name.
Resolution:
Basic command:
Option: 1
Enable-CsUser -Identity "Alias Name" -RegistrarPool "pool1.mydomain.com" -SipAddressType EmailAddress  -SipDomain mydomain.com
Option: 2
Enable-CsUser –Identity "CN=Ilag, Balu,OU=Users,DC=mydomain,DC=com
There is multiple resolution and all differ case to case.
1.    Use alias name instead of First / Last name. Option:1
2.    You can use name (first / last name) instead of Alias. Option:2
3.    If Alias name are same then change one of the objects alias and wait until AD replication completes.
Thank you